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SHIPPING & RETURNS

SHIPPING POLICY

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • International Orders: 10–20 business days

Please note that delivery times may vary depending on your location, customs processing, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrectly entered addresses.

Delays

While we strive to meet estimated delivery times, unexpected circumstances such as weather, customs inspections, or carrier disruptions may cause delays.

Contact Us

If you have any questions regarding shipping, please contact our support team.

RETURN & EXCHANGE POLICY

Your satisfaction is important to us.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original packaging.

  • The item must be in the same condition as received.

  • Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

  • Opened personal care products

  • Used beauty devices

  • Gift cards

  • Clearance or final sale items

Damaged or Defective Products

If your item arrives damaged or defective, please contact us within 7 days of delivery and include photos of the issue.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or the wrong product was received.

Contact Us

For return or refund requests, please contact our customer support team.

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